Shootist007, Oct 2, 2012 2:07 PM in response to mortada, Oct 2, 2012 2:20 PM in response to mortada, Oct 2, 2012 2:47 PM in response to John Galt, Oct 2, 2012 2:48 PM in response to Shootist007. You will need to setup Windows Hello again after the keyboard is re-paired to your Surface or Windows 10 PC. And with Bluetooth, your iPhone or iPad can create a "Personal Hotspot" to provide Internet access for your Mac through your wireless service provider. OS X Mountain Lion (10.8.2), Oct 2, 2012 12:59 PM in response to mortada I bought a Microsoft Designer Mouse and Keyboard combo, and, while the keyboard is nicley connected, the mouse will not. When I press the enter button while the assistant is trying to pair the keyboard, the assistant don't report a timeout but asks for a code provided by the keyboard. But of cause there is no code with the keyboard because it should work the other way around. Can't pair a Windows Designer Bluetooth Keyboard with my Mac? At this point, is time to activate your keyboard. Even with its minimalist design, this keyboard gives you a robust typing experience with chiclet-style, soft touch keys. Microsoft Bluetooth® Mouse features precise scrolling and navigation. Then (hopefully) after it finds your Keyboard, it will want to pair with it. On your keyboard, there is a button for pairing. Many thanks for that last step. Modern design Ultrathin and modern design complements your desktop. The individual arrow keys ans well as the 6 keys (delete, insert, home, end, Page up and Page down) all work, but I strongly prefer to use the ten-pad located at the end of the keyboard (where you would, on a Windows computer, use NumLock to activate or deactivate the same commands (on the 0, ., 1, 3, 7 … Thanks so much for trying to help! Hover over Magic Keyboard in the dropdown menu. I’m struggling a bit with the re-mapping process. Put your Bluetooth device into pairing mode. 1- keyboard closed, enter options bluethoot in appletv, your apple tv scan device bluethoot. Microsoft Bluetooth® Mouse features precise scrolling and navigation. 6) With any luck, it will actually pair now. Apple_Lemming, Sep 20, 2016 8:14 AM in response to ScalaEnthusiast, User profile for user: The Bluetooth Designer Desktop is designed to perform as beautifully as it looks. Click on the Bluetooth icon in the menubar. I've just bought a Microsoft designer mouse which uses bluetooth to connect rather than a dongle, but for some reason my laptop simply won't recognise the device. I think I’ve successfully done it such that the ctrl c and ctrl v again functions like copy/paste as it does on a Mac keyboard. I think I’ve successfully done it such that the ctrl c and ctrl v again functions like copy/paste as it does on a Mac keyboard. In response to myzteeque, OK, so I just bought this thing and went through the same craziness as everyone else. Click on the Pair button beside the keyboard you want to pair. Put your Bluetooth device into pairing mode. How the mouse or keyboard … The next day I began trying again and it finally connected! Media keys are included, so you can easily control music and videos. Q: If the light blinks, the mouse has power. Looks like no one’s replied in a while. The exact method for entering pairing mode varies by device, though most automatically enter pairing mode the first time they are turned on. * The Microsoft Bluetooth® Keyboard features time-saving shortcut keys and pairs with your laptop via Bluetooth. Q: They don't last forever, I had an original Magic Trackpad die on me a couple of years ago. In response to sig. I've been trying over and over! With its ultra-thin and modern look, the Designer Bluetooth® Desktop complements the look of your desk. There are many issue reports with bluetooth pairing across multiple OS that likely relate to bluetooth version … MS Designer Bluetooth Keyboard function keys (volume control, bright control, etc) work immediatelly after being added as a Bluetooth keyboard, but stop working after a short while. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. * The Microsoft Bluetooth® Keyboard features time-saving shortcut keys and pairs with your laptop via Bluetooth. A slightly different keyboard, but I had this problem with the Microsoft Surface Keyboard when attempting to pair with Ubuntu 16.10. Pairing the devices didn't work via GUI so I opened a terminal, ran bluetoothctl and then scan on but still can't see the MAC address of the mouse. After not using your Bluetooth mouse or keyboard for some time, you may not be able to use the device again without rebooting the system or turning your Bluetooth radio off and back on. I read somewhere else that another person had the same experience. The Microsoft Designer Mouse is bluetooth v4.0 compatible only (according to Microsoft) and has a limited range of Mac OS X compatibility of 10.9-10.10 (again according to MS). Click on the Pair button beside the mouse you want to pair. Media keys are included, so you can easily control music and videos. Will it be working or is it not readable by the MBP ? Oct 2, 2012 2:47 PM in response to John Galt How to un-pair your Magic Keyboard from your Mac. It's kind of backward but it does indeed solve the problem. I was lucky to find a refurbished unit at Amazon because Apple stopped selling the original model several years ago My Mac mini is probably around the same vintage as yours and in not compatible with many Bluetooth 4.0 accessories. Select either Mouse or Keyboard, and then click Continue. Oct 2, 2012 2:47 PM in response to sig You just have to do trial and error until you find the right key or combo of keys. MacBook £69.99 . Remove and Re-Pair Microsoft Modern Keyboard with Fingerprint ID to your Surface or Windows 10 PC. If you turn on the keyboard, then hold the FN button while you press the bluetooth button, this will disable SSP in pairing mode. Hi all !! Pro, Then, on the Apple Wireless Keyboard, hold down Command + W, while Windows is searching for bluetooth devices. If you have recently purchased a Microsoft Surface keyboard and are having a little trouble, you are not alone. * The Microsoft Bluetooth® Keyboard features time-saving shortcut keys and pairs with your laptop via Bluetooth. Microsoft Designer Bluetooth Desktop Keyboard and Mouse Review. View the manual for the Microsoft Designer Bluetooth Desktop here, for free. Microsoft Bluetooth® Mouse features precise scrolling and navigation. I do not see how I can do that without destroying the very thin keyboard encased nicely in a sown leather sleeve. This manual comes under the category Keyboards and has been rated by 1 people with an average of a 9.2. Windows 10 (64-bit only) Mouse and Keyboard Center 11. Like the Alt/Option key on a Mac keyboard may not be the Alt key on a Windows keyboard. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. The exact method for entering pairing mode varies by device, though most automatically enter pairing mode the first time they are turned on. The Microsoft Wedge Keyboard uses a bluetooth pairing technology called SSP, which is why it is unable to pair with the Apple TV. Manuals Limited Warranty. All postings and use of the content on this site are subject to the. My guess is that the Bluetooth keyboard is dead. The Microsoft devices that are listed in the "Applies to" section do not include their own transceiver. It will work just fine but it does not have the specific Apple/Mac keys, like the Command key. I have a Logitech MK710 keyboard that I want to use with Excel for Mac. The Keyboard Viewer showing the keyboard layout appears on your display. 2. Mouse and Keyboard Center is designed to work with the Microsoft Bluetooth software. Buy Microsoft Designer Bluetooth Desktop Keyboard and Mouse (7N9-00001), Black: ... RT 8 / 8.1, 7, Android 5.0, Mac OS 10.10+. Bluetooth smart Clutter-free and reliable experience utilizing the latest in Bluetooth 4.0 technology. Other: Device must support Bluetooth 4.0+ 4 AAA Alkaline batteries required (included). I've just bought a Microsoft designer mouse which uses bluetooth to connect rather than a dongle, but for some reason my laptop simply won't recognise the device. Also some keys on a Windows keyboard may do different things on a Mac from what they do on a Windows PC. Why would you want to use a detached keyboard anyway when the MBP has a perfect one already there built-in? A. a1bjm. The mouse requires two, and the keyboard needs the other two. I just bought a Windows Designer Bluetooth Keyboard and Mouse to use with my Macbook Pro 13 inch, purchased mid 2012. In response to rennieMoffat. In response to Johnb-one. Microsoft doesn't want you to deal with more wires for your desktop, so it created the Designer Bluetooth Desktop keyboard and mouse to work with Windows RT/8/8.1 devices, Android 4.4, and Mac … Bluetooth is a wireless technology that makes short-range connections between devices (like your Mac, and a mouse or keyboard) at distances up to 10 meters (approximately 30 feet). MacBook Microsoft Designer Wireless Bluetooth Keyboard & Mouse - Italian Version 3.9 out of 5 stars 76. Windows 8.1 (32-bit only) Mouse and Keyboard Center 11. But you can use other keys or key combo to give you the same functions. £44.99. You can use a Microsoft Mouse on an Apple computer if it's specifically designed for OS X systems. I go straight to the keyboard and mouse hardware preferences menu and modify the tracking speed to about the fourth of fifth line and it works just fine! Microsoft Bluetooth Keyboard 3.8 out of 5 stars 11. Syncing the device; The computer will detect the device. 2) Reboot computer. Microsoft Bluetooth Desktop £59.99. Looks like no one’s replied in a while. In response to sig. It features 109 thin low-profile keys plus 6 functional and four Windows 10 hot keys. However, there’s absolutely no difference between a PC keyboard and a Mac keyboard other than the key labels and some slight positioning. Enjoy the solid feel of our sleek, modern keyboard and compact mouse as you work in Windows and Microsoft 365. liranre, Aug 22, 2016 7:46 AM in response to ScalaEnthusiast, User profile for user: To Remove Microsoft Modern Keyboard with Fingerprint ID: Step 1: Go to Settings > Devices > Bluetooth & Other Devices Step 2: Tap or Click on “BTLE Keyboard with Fingerprint ID” TIP! abubasim66, Apr 25, 2017 1:01 AM in response to ScalaEnthusiast. Aug 22, 2016 7:46 AM in response to ScalaEnthusiast Bluetooth smart Clutter-free and reliable experience utilizing the latest in Bluetooth 4.0 technology. Wireless Comfort Keyboard 5000. Temporarily out of stock. This keyboard supports Swift Pair in Windows 10 for faster pairing. 2. This is no fault of yours, or anyone else, it is just a simple oversight by Microsoft themself. After not using your Bluetooth mouse or keyboard for some time, you may not be able to use the device again without rebooting the system or turning your Bluetooth radio off and back on. Getting the Designer Bluetooth Desktop up and running is a piece of cake, but you need to first ensure that your device is compatible. Also some keys on a Windows keyboard may do different things on a Mac from what they do on a Windows PC. 1. A full-sized keyboard with built-in number pad and mouse will keep you productive at your desk. It wirelessly pairs to your laptop or tablet with the latest Bluetooth Smart technology– instantly connecting without wires or dongles to manage. Sep 13, 2016 3:47 PM in response to rennieMoffat ScalaEnthusiast, Jun 6, 2016 6:58 PM in response to myzteeque, User profile for user: In response to Shootist007, Question: The Logitech K750 keyboard is solar-powered but also includes a Mac keyboard layout System Preferences. Oct 2, 2012 2:20 PM in response to mortada And I noticed another strange thing. Are you 100% sure you're on 18.04? I’m struggling a bit with the re-mapping process. This site contains user submitted content, comments and opinions and is for informational purposes only. Then, on the Apple Wireless Keyboard, hold down Command + W, while Windows is searching for bluetooth devices. Press the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. In response to myzteeque. If you enable the Mouse Keys feature, many keys might not respond as you expect. Modern design Ultra-thin and modern design complements your desktop. I sincerely apologize for not responding in so long! Click … Microsoft Designer Bluetooth Desktop Keyboard and Mouse Review. Pair to Mac will not downgrade Xamarin.iOS on the Mac from alpha/beta to stable. Even with its minimalist design, this keyboard gives you a robust typing experience that comes with chic let-style, soft touch keys. A full-sized keyboard with built-in number pad and mouse will keep you productive at your desk. Microsoft Designer Compact Keyboard - Black 5.0 out of 5 stars 2. But it should not be so…. In response to John Galt, Oct 2, 2012 2:48 PM in response to Shootist007 This article applies to your symptoms if the following conditions are also true: Microsoft doesn't want you to deal with more wires for your desktop, so it created the Designer Bluetooth Desktop keyboard and mouse to work with Windows RT/8/8.1 devices, Android 4.4, and Mac … For: Windows PC keyboards, any mouse. To start the conversation again, simply ask a new question. My keyboard finally did connect, after many tries the day I got it with no luck, I put it to rest. In response to mortada. Can anyone out there help? Created on March 24, 2019 . The only way I got this to work was to upgrade my dist to Ubuntu 18.101. mac does not even detect my keyboard and mouse. This manual is available in the following languages: Nederlands, Engels, Duits, Frans, Spaans, Italiaans, Portugees, Deens, Pools, Noors, Fins, Roemeens, Turks, Slowaaks, Hongaars, Chinees, Kroatisch, Oekraïens. This can be found on the left side of the kickstand, it will be a small button but pretty easy to find. In response to ScalaEnthusiast. In response to myzteeque. 3) Open bluetooth preferences, put MS keyboard into pairing mode (button is on left side of square base, opposite battery end - hold it for 3s until white light on Esc key starts flashing. MS Designer Bluetooth Keyboard function keys (volume control, bright control, etc) work immediatelly after being added as a Bluetooth keyboard, but stop working after a short while. In response to myzteeque, According to Microsoft, the keyboard has limited functionality with Mac OS 10. apparently there's a button by the battery compartment that if held down for more than 3 seconds puts the keyboard into pairing mode, otherwise under bluetooth, see if you can delete it as a favorite and try again, Feb 6, 2016 8:00 AM in response to Johnb-one In response to mortada. Microsoft Wireless Desktop 3050 - Black 4.4 out of 5 stars 156. Microsoft Designer Bluetooth Desktop – Battery Life The desktop set runs on AAA batteries, of which four are included in the box. I’m guessing that for some unknown reason – the Intel Bluetooth chip in the X250 “decides” to use a “low-energy Driver” for that mouse ??? I have El Capitan installed. Jose Montalvo, It sound like the keyboard wasn't in pairing mode when you tried to connect to it. Every time I get a 'that did not work' either when hitting enter or … Nov 22, 2016 12:27 PM in response to myzteeque I see the keyboard listed in the Bluetooth Devices Window, then I click on the Pair button. I bought a Microsoft Designer Mouse and Keyboard combo, and, while the keyboard is nicley connected, the mouse will not. 2. rennieMoffat, Sep 13, 2016 12:21 PM in response to myzteeque, Sep 13, 2016 3:47 PM in response to rennieMoffat, User profile for user: If it does, that key is functioning correctly. This manual comes under the category Keyboards and has been rated by 1 people with an average of a 9.2. I need to attach my MBP to my LCD display and use the wirless mouse and wirless/or wired keyboard. pairing microsoft designer keyboard, Jun 6, 2016 6:58 PM in response to myzteeque Can't pair a Windows Designer Bluetooth Keyboard with my Mac? Follow the on screen prompts and eventually you will have to type in a pairing … Follow the on screen prompts and eventually you will have to type in a pairing … Oct 2, 2012 12:59 PM in response to mortada, User profile for user: Microsoft Designer Bluetooth Desktop is the wireless ultra-thin chicklet keyboard bundled with the wireless Designer Bluetooth flat mouse. It’s low profile, sleek design makes it an understated but elegant workhorse. Usually dispatched within 5 to 7 days. Less, User profile for user: Instead, the mouse or keyboard relies on the transceiver that is built into the desktop or portable computer to which it is connected. In response to ScalaEnthusiast, Sep 13, 2016 12:21 PM in response to myzteeque OS X El Capitan (10.11.2), Less, User profile for user: In response to mortada. Pro, Modern design Ultrathin and modern design complements your desktop. £89.99. All postings and use of the content on this site are subject to the. Pairing the devices didn't work via GUI so I opened a terminal, ran bluetoothctl and then scan on but still can't see the MAC address of the mouse. Bluetooth smart Clutter-free and reliable experience utilizing the latest in Bluetooth 4.0 technology. The Windows 10 hot keys include: search / Cortana, share, audio / video output, settings. Pairing your keyboard with your computer can be a little tricky without a helping hand. Clearly I'm not that tech-savvy because it took me a while to even find the questions I asked! For information on This article applies to your symptoms if the following conditions are also true: Your computer has a Bluetooth radio; The Windows option "Allow the computer to turn off this device to save power" is set. If you want to disconnect it, and have your Mac forget about it entirely, you can do that in Settings. Toshiba Bluetooth software is known to work in most cases. Any hints? ilkertu, Nov 22, 2016 12:27 PM in response to myzteeque, User profile for user: Microsoft Microsoft Designer Bluetooth Desktop Keyboard and Mouse (7N9-00001) BUYING OPTIONS Option #1 Usually ships in 5-7 business days. Click on the Pair button beside the keyboard you want to pair. I tried most troubleshooting methods so I need new ideas here. More More Before I purchased my Logitech keyboard… Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. I did not yet, I was worried that something would go wrong to my new macbook. Like the Alt/Option key on a Mac keyboard may not be the Alt key on a Windows keyboard. To get set up, you’ll need a PC that’s running Windows 10 with support for Bluetooth 4.0 or later. To start the conversation again, simply ask a new question. 5) *** IMPORTANT - READ BEFORE DOING *** - when numbers pop up, click pair and then you must type all 6 and hit enter, before the box disappears - easiest to do on number keypad. Enjoy the solid feel of our sleek, modern keyboard and compact mouse as you work in Windows and Microsoft 365. Having used the Sculpt Comfort keyboard for over a year, the Designer Bluetooth Desktop keyboard felt weird to use since it did not feature a curved design. Compatibility. The keyboard as well can’t boast any adjustable kickstands or wrist rests or whatever. Here is what I did to finally make it work, 1) Reset Bluetooth module - hold down Shift-Option then click bluetooth menu, go under debug, reset module, 3) Open bluetooth preferences, put MS keyboard into pairing mode (button is on left side of square base, opposite battery end - hold it for 3s until white light on Esc key starts flashing. To start the conversation again, simply ask a new question. Bluetooth keyboard wont pair with a windows 10 computer I am trying to connect and pair a bluetooth keyboard to my pc with no success. Most of the best keyboards around are unfortunately PC-based. If you connect with a non-Microsoft Bluetooth transceiver, some advanced Mouse and Keyboard Center features may not work. The mouse pairs perfectly but the keyboard never seems to connect! £69.99. Can a microsoft keyboard work with my macbook pro? Hi, I’m a longtime Mac user, but just got the Microsoft Sculpt ergonomic key board and am trying to assess whether or not it’s workable for me. For: Windows PC keyboards, any mouse . Compatible with Windows or Mac, the Keytron keyboard features RGB light, wired or wireless mode, it can connect up to 3 devices simultaneously. While connected via USB, the keyboard will appear as USB Keyboard with Fingerprint ID in Settings. 1. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Product Guide ... Mac OS 10.4.x-10.7 (32-bit and 64-bit) IntelliType Pro 8.2. myzteeque. With its ultra-thin and modern look, the Designer Bluetooth® Desktop complements the look of your desk. ITS OK! However, there’s absolutely no difference between a PC keyboard and a Mac keyboard other than the key labels and some slight positioning. It seems that once you start typing, the box will just disappear in a few seconds - all keys must be hit including enter, before this happens. The Keytron is a wireless mechanical keyboard with low profile switches in an ultra-slim design. The Microsoft Bluetooth Keyboard has a thin modern design that’s made for faster typing while complementing your workspace. Windows 8.1 (64-bit only) Mouse and Keyboard Center 11. Dec 23, 2015 5:20 PM in response to myzteeque If your device does not have a sync button, go to the next step. 1) Reset Bluetooth module - hold down Shift-Option then click bluetooth menu, go under debug, reset module. mortada. Hi, I’m a longtime Mac user, but just got the Microsoft Sculpt ergonomic key board and am trying to assess whether or not it’s workable for me. I was wondering if I can use my old microsoft keyboard with my macbook pro ? The package provides the installation files for Microsoft Designer Bluetooth Keyboard Driver version 1.0.1.0. Other Bluetooth software might work but is not supported. Some Microsoft mice, such as the wired USB Compact Mouse 100, are specifically designed for Windows operating systems, while others are cross-platform devices, which means they can also work with OS X systems. To charge your Microsoft Modern Keyboard with Fingerprint ID Keyboard, ... Re-pairing the device to the host may resolve the issue. hi, i have mid 2010 i tried all the things mentioned here, i have the version sierra 10.12.1 and bluetooth 5.0.1f7. All other Bluetooth devices pair normally on the hackintosh. Most Microsoft or Surface Bluetooth mice and keyboards require a PC with Bluetooth 4.0 or newer and designed to be full featured with Windows 10. My MacBook Pro 13in (Unibody Mid 2009) has Bluetooth v2.1 which explains why it does not work. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. Sep 20, 2016 8:14 AM in response to ScalaEnthusiast Is your system fully updated? This manual is available in the following languages: Nederlands, Engels, Frans, Zweeds, Deens, Noors, Fins. View the manual for the Microsoft Designer Bluetooth Desktop here, for free. Oct 2, 2012 2:02 PM in response to mortada Make sure Microsoft Modern Keyboard with Fingerprint ID is charged, and paired to your PC. I have … But it should not be so…. You need to hold this button for about 7 seconds for it to work. See compatibility information at … But you can use other keys or key combo to give you the same functions. Activate pairing mode. If there is a sync button, it should be located next to the Bluetooth symbol. This site contains user submitted content, comments and opinions and is for informational purposes only. The functional keys include: play/pause, volume up, volume down, mute, page-, page +. Windows 10 (32-bit only) Mouse and Keyboard Center 11. I am using a usb Bluetooth dongle. haha "what a pain in the microshaft". Question: Apr 25, 2017 1:01 AM in response to ScalaEnthusiast Can a microsoft keyboard work with my macbook pro? After being stuck with the same problem, I found out the solution is: when the pairing code prompt is up, enter the code with the designer keyboard (recommended to do so slowly and not fast), then press enter in the keyboard and press 'Pair' on the screen. Then (hopefully) after it finds your Keyboard, it will want to pair with it. 1. It will then put your keyboard in pairing … Media keys are included, so you can easily control music and videos. Not sure, don't remember as I haven't used a Win keyboard on a mac in many months. To start the conversation again, simply ask a new question. Most of the best keyboards around are unfortunately PC-based. Microsoft Surface Pro Pairing code for a wireless bluetooth keyboard ... Two people have suggested that I take the battery out of the keyboard. Shall I go ahead and try ? Hello, I have a Microsoft Surface running Windows 10, have been using my Microsoft designer keyboard for some time now suddenly the pairing process is stating "enter this passkey" but does not show the pass key as normal so I cannot pair, also I have another windows 10 machine working fine, so I suspect something changed on the surface machine byt the way the designer mouse pairs … User profile for user: Starting at $59. appletv4 + foldable keyboard microsoft. The Logitech K750 keyboard is solar-powered but also includes a Mac keyboard layout System Preferences. In response to mortada, Oct 2, 2012 1:57 PM in response to sig If it helps, when the hackintosh detects the keyboard it is not recognized as a keyboard but as a generic Bluetooth device( Bluetooth icon and not keyboard icon). I’m guessing that for some unknown reason – the Intel Bluetooth chip in the X250 “decides” to use a “low-energy Driver” for that mouse ??? Oct 2, 2012 2:07 PM in response to mortada Even with its minimalist design, this keyboard gives you a robust typing experience with chiclet-style, soft touch keys. Enjoy the solid feel of our sleek, modern keyboard and compact mouse as you work in Windows and Microsoft 365. I just bought the designer Bluetooth Keyboard too but mine does not even show under my El Capitan Bluetooth preferences menu. The first time Pair to Mac logs in to a particular Mac build host from either Visual Studio 2019 or the command-line, it sets up SSH keys. Not sure, don't remember as I haven't used a Win keyboard on a mac in many months. *Some keys not available on Mac and Android. Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. John Galt, Oct 2, 2012 2:02 PM in response to mortada, User profile for user: If your keyboard did not include a Microsoft Bluetooth transceiver, you must pair the device by using your computer’s built-in (non-Microsoft transceiver) and the computer’s Bluetooth software configuration program. Flawless experience, wired or wireless The option of using Microsoft Modern Keyboard with Fingerprint ID as either a wireless/wired interface gives connection options, making it more appealing to commercial audiences. Requirements. Microsoft Surface Forum. So I assume the problem is Windows 7 and not the keyboard. It asks me to put in the passcode, and when I do it says connected for a few minutes but the little wheel beside the device keeps spinning and it never really connects! See if the mouse or keyboard has power.