I made a claim on 6/10/10 for scratches to my table. Problems With Valspar Paint . On 15/11, I rang them again as I had heard nothing! My previous claim i just gave up on after sending three letters that according to them never received. Let’s Review. 1:00. Thank you, you have successfully subscribed to our newsletter! We value your privacy. I called the Valspar rep and like everyone else I got the run around. See reviews below to learn more or submit your own review. I've always used Valspar paints. Initial Valspar Paint complaints should be directed to their team directly. My ordeal with Valspar/Guardsman began late January, into Feb. Valspar Paint Problem. We bought the primer that was recommended and they mixed our red. We value your privacy. I am so upset w/Valspar. Lowe's did give me some money for the paint ($38.00 a gallon was what I paid for it) but I am left w/a mess. Decorator said ‘told you so’, and it cost me three more days of his time £500 (two men) in sanding and repainting with the paint he suggested initially (colour matched Johnstone’s Matt) ConsumerAffairs is not a government agency. Very slow claim processing and never call back as promised, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I decide I don’t like the colour with worktop / kitchen so he paints two of the walls in Valspar Kitchen and Bathroom paint (colur-matched) with 24 hours in between each coat. THE Dulux took no time at all with only 2 coats applied & the finish superb. I want to give them no stars! For more information about reviews on ConsumerAffairs.com please visit our There is NO WAY that I can get away with 1 coat of paint - even when I would buy the more expensive (one coat only) paint. All you want to know about Valspar Ceiling Paint Complaints. Great color choices and coverage. Strange? Cats pee is the way most customers are describing the awful scent that fluctuates depending on the temperature. All Rights Reserved. I really loved VCalspar paint. I need to vent somewhere. I think that Valspar is one of my number one paint companies in the world. Recommend this brand for all your painting needs. I first prep'ed the surface by washing the wall with "Tide w/ bleach". Its location on this page may change next time you visit. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I have today recieved a letter from Valspar Industries (UK) Ltd, the parent company of Guardsman Furniture Solutions refusing to honour the agreement stating some obscure rules hidden within the guaruntee smallprint: namely as the staining has been ongoing, I should have reported each one as and when it occurred. The paint continues to amaze me at how well it hold up from the kitchen to the closet and even the bathroom. They were also nasty on the phone and I contacted Bob's furniture and insisted they send someone. After a day or so the paint smell went. Oh, I was suppose to have a rep come to my home and check out the paint. I asked to speak to a manager and the response i got was i am a manager. Anyway, he used Valspar paint (their middle of the road version of Satin at about $25 per gallon) and it looks great for the most part. I like it because I don't have to put a lot of primer on my wall for me to get a great painting job. I have written to their corporate office. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I prefer paint without primer and it goes on easier and I used the same amount or less of the paint when I put 2 coats on. I sealed the roofline and side edges with DAP Alex Plus 40 year caulk. Use a paint shield or piece of card to guard against picking up dirt from a floor. The paint covers well. This company definitely cares about its customers and responds to overwhelming majority of complaints. Valspar Paint Customer Service Contacts +1 877 825 7727 +1 800 845 9061. PURCHASE VALSPAR CABINET ENAMEL PAINT HERE. I had my carpets professionally cleaned by a company (name witheld so far) and paid handsomely for additional 'cover' which promised protection against accidental spills which caused stains, amongst other things. Research complaints at our website. I don't think that I ever received negative feed back from a customer. Must be some type reaction or fault with Valspar paint. The paint with primer is thicker (I expect that) but does NOT go on easier or with less streaks. I will not accept this, and an email has been sent to them informing them of my intention to either see this carpet cleaned of the stains, or face further action. Then they said that too much time had passed since it was reported so they would not fix the piece. The salesman told me that the Valspar paint was a far superior product and that the bonus was that it is marginally cheaper. One of them advises you that you should not use explosive materials in the shaker:cool:. Bright colors are very radiant. Nothing happens. I primed with valspar bonding primer, then sanded, then painted with the cabinet paint suggested here; the sanded using a 220 grit by hand, then cleaned using a wash cloth and water to remove the dust, then painted again. Used loads of valspar emulsion paint with no problems or unpleasant smell. You can find contact details for Valspar Paint above. Enjoy reading our tips and recommendations. 1,323 people have already reviewed Valspar Paint UK. Despite Valspar’s claims that its exterior paint can be used on vinyl siding, customers that use the paint on their homes report a host of problems like peeling paint, and even buckling and warping of the siding. $40.00 gallon. bought the REserve at Lowes, lowes ppl sold me on it, instead of buying the Kilz and paint I had started to buy. Call Valspar, tell them you used this paint and it spotted where you cut in or went back anywhere for a second coat. Decorator is coming tomorrow. One gallon covered half of my exterior walls. Having done some research of the problem on the internet, I am not sure what the best remedy is. Proudly resolving consumer concerns since 2004. Slow cure equals longevity. So let’s go back and look at the claims for the Valspar Cabinet Enamel. painted over a paneled wall that was painted in 2010..interior latex from Sherm.Williams. The wall was lined with a quality lining paper 9 years ago and painted once only with Dulux Light&Space (Coastal Glow) matt emulsion. The mineral spirits thinned the enamel paint and made it easy to spread good coverage. They felt very tacky to the touch. The Cashmere paint is flat finish. Being a former Lowe's employee in the paint department I have a lot of experience with this brand of paint. A technician called on 19/10 but was unable to resolve it and said he would report this back and somebody would contact me. I have recently had cause to enter a claim, havingused the supplied cleaning kit which was sent to me when initiating the claim. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Valspar Paint Customer Service. Added a "splash" of mineral spirits to the pint and mixed it with a 4 in brush I used to apply the enamel paint. All rights reserved. Valspar and B&Q say they will pay for the cost of redecoration. Valspar Paint's Ongoing problems. This would allow the buyer to seek a full refund and claim consequential loss, such as a decorator’s labour charge if the paint has been applied to a wall.’ One coat of paint was all I needed. The worst customer service I have ever experienced, very rude. Always on hold over 15 mins and promises never met, frankly they lie to you and tell you they sent out a check and it never comes. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I am sick of wasting time & money on the phone and don't think I have ever encountered customer service as poor as that I have been given by Valspar!! I will not accept this, and an email has been sent to them informing them of my intention to either see this carpet cleaned of the stains, or face further action. I think that it is really important and it covers a lot of spots that some other Brands won't cover. Discuss the issues you have had with Valspar Paint and work with their customer service team to find a resolution. They are a great paint as far as application. Bought two 5L tins of valspar against the advice of our decorator who said it’s the worst paint on the market. It worked great. Copyright © 2020 Consumers Unified LLC. The paint is not covering in one coat like it's suppose to going from yellow to a tan & a light brown color. I have been using this paint now for several weeks. I have used water based when it's gone off real bad, stunk like hell in tin but thinned a little and rolled on. I will add further details as and when progress is made. Sometimes I need two coats but a lot of times I can go with one. Just type in "Valspar paint smell" and see the reviews. Valspar Ceiling Paint Complaints information. They are a true 1 coat paint. It has since been addressed. Valspar Paint Mixing / B&Q Beckton E6 B&Q use Valspar for their mixing service, and to be honest I feel ripped off. Glows in the moonlight. Instead, I’ll be using Valspar’s Furniture Paint which I LOVE. Strain old paint through a paint strainer or a pair of tights. I now have a beautiful white exterior that looks like it has a clear coat of paint over it. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Many coats are not needed to effectively cover....and most of the time one coat nails it. How to create patterns with paint - Mountains - Valspar Paint - Duration: 1:00. It’s quick, effective and absolutely free! I used this paint, Gloss White, on the Hardie Board exterior siding I have on my home. I read these reviews and almost had a heart attack but the reviews couldn't be more off base. The colors are endless. I have today received a letter from Valspar Industries (UK) Ltd, the parent company of Guardsman Furniture Solutions refusing to honor the agreement stating some obscure rules hidden within the guarantee smallprint: namely as the staining has been ongoing, I should have reported each one as and when it occurred. I had ran out of paint and used another brand to finish a section and that area was fine, no problems. I painted and it didn't dry. | Read 1,281-1,300 Reviews out of 1,323 They promised to call me back "today or tomorrow". Worst of all, it appears B and Q and Valspar are both denying liability. As long as I prep the surface I am painting properly, the paint never fails. I was told it was b/c the paint was red and it's hard to use. Having tried and failed to remove the numerous black stains from the carpet with the supplied cleaning agent, I filled out the forms and sent them off. Some odours, emitting from some walls and cupboards, that have been painted with (some paints including) Valspar paint, seem to get worse in hotter weather, and this has led customers to complain that it is causing headaches. The kitchen and living area were done in Coconut milk and it barely needed a second coat. Unsubscribe at any time. Valspar offers a lifetime warranty on its paint, but unfortunately, in the case of its exterior paint product, there was actual damage done to the existing vinyl siding on the home. I have read that an antibacterial paint applied over the wall could remove the problem. DO NOT BUY GUARDMEN. We chose Juniper Breeze and it only needed one coat. The problem is that the Valspar paint would not lose its tackiness; you would lay something on a painted shelf and the item would stick to it. 1 Stiles Road, Suite 300 Salem, New Hampshire Staff at Lowe's is very knowledgeable about brand, and can help you with choosing finish. Having problems with Valspar Paint? I also have had problems with Velspar paint. Valspar is still better than Behr though in my opinion. We've just had 15l of valspar v500 blend mixed atnlocal b&q after being convinced it's better than dulux easycare. They sold me an expensive warranty guaranteed to protect me and my furniture and to honor repairs for up to five years. How am I suppose to pay someone to come back and repaint. There are several online complaints that are just like mine. We bought 6 gallons of Valspar Signature semi gloss paint from Lowe’s. Read about their experiences and share your own! A link has directed you to this review. How do I know I can trust these reviews about Valspar? When a gritty surface is dry, rub down with a damp wet-and-dry abrasive paper until it is smooth, wipe clean, then apply a new coat of paint. Four months of calling, sending receipts and photos. We painted the kitchen first. I have always enjoyed painting with Valspar paint as it seems to apply and cover nicely. The can said 7 days for paint to full cure. PURCHASE VALSPAR FURNITURE PAINT HERE. It has been about 6 months since he painted it. You are able to mix a variety of colors to get the perfect color you are looking for. I painted a bathroom with Behr and it took four coats just to hide the white wall, and even now it's very susceptible to scratches, even though that was their premium line of paint. REPORT TO BBB. © 2004-2020 ComplaintsBoard.com. There was a lot of little drips, no problem as long as you brush them off right away. Solution: Solving this problem depends upon the severity of the mud cracking: If it is only a surface appearance problem, coat the area with a primer Decided to paint the spare room, 3 walls with Dulux, and the other with Valspar because they offered a colour close to what i was after. It wears well and washes well. Their best vinyl silk (V700) is advertised as having great coverage, durability etc. Not as much as I have. 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