Call. The best phone number for CheapOair is their 866-636-9088 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. By November 2005, CheapOair was launched as the company’s first consumer online portal. flight customer service ... After a number of further e-mails to CheapOair I finally got a call from their support team saying that I would get a refund. 0 comments . International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service … However, the way cheap o'air is handling the problem IS CHAOTIC! Site Feedback CheapOair.ca. That was about a month ago. Product or Service Quality . Rating Details. I understand that this company, like many others, is overwhelmed. Recent recommendations regarding this business are as follows: "I will wait for this", "Be patient", "DONT USE. Customer service. With all the stress and panic from coronavirus, I missed my flight today because cheapoair did not issue e ticket on time. Rating Details. I recently called the Cheapoair's customer service number to inquire as to what had happened on my booking and why I was charged so much (more than double if I had booked directly with airline). Website. Excellent Customer Service During Trying Times. Cheapoair is not trustworthy and has an extremely poor customer service. Insurance Quality. Agent Zeldon looked after me with such professional and courteous service I though well here is someone who has been properly trained in Customer Service. Value for money. Booked my flight efficiently. They never pick up the phone. You can call Cheapoair Canada at (888) 232-9556 toll free number, write an email, fill out a contact form on their website www.cheapoair.ca, or write a letter to Cheapoair Canada, 135 West 50th Street Suite 500, New York, New York, 10019, United States. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Your cheap flight deals are almost ready. I booked 2 tickets for March due to Corona Virus our flights got canceled. The customer support number goes to an automatic voice message telling you to submit an online ticket and there is no way to speak to an actual representative. Yes, I should have done my research before not after booking the ticket. So terrible service no one is answerable. See Flight + Hotel Packages. Cheapoair Overview. 198 views . Hang Up Sign Out My Account Free Apps Live Chat Group Travel 1-646-738-4832 Speak to an expert now. This is the worst company when it comes to customer service. My booking reference number is 67727487 and I tried to connect to the airline customer they told us we can refund you all money back but CheapOair is giving us a credit which is not at all expectable. Contact OneTravel Customer Service at 1-646-738-4832, for any service or assistance! Close. I booked a return flight with them and I had to postpone my flight. Show reviews that mention. They are a complete scam and I am going to get the Attorney general involved. They have been sleeping since March. Q. Being so frustrated, I called the customer service again to confirm my seat assignments with a person, he told me that my seat assignments would remain the same from the first itinerary. CheapOair.ca Administrative Office 7100 Woodbine Ave., Suite 406, Markham, ON, L3R 5J2 Phone: 905-474-1119 Fax: 905-474-1118 Email: feedback@CheapOair.ca For all customer service issues please contact: 24 hour Customer Care at Toll Free 1-888-766-3163 Contact Cheapoair Canada customer service. Flights got canceled and worst refund service from CheapOair. CHEAPOAIR is the worst. MENU. Price Affordability. At first I was booking online through CheapOAir. I was more upset being told that there was nothing that they could do. Cheapoair has some of the worst customer service of any travel company. Q. I called the customer service number. Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. Customer review: Excellent Based on 59,443 reviews This rating is as of 04/12/2020. After calling it and waiting for 10 or so minutes, the phone was picked up and what … I called them and they just basically changed the original itinerary and asked me to pay an additional $160!!! Be aware of this site and take your business elsewhere! Value for money. Created with Sketch. Customer service. Price Affordability. Or is any of the information above inaccurate? They get your money, and that's it. Details . Skip login or registration and pay as a guest. For your convenience CheapOair.com has included its service bureau fee in the fare quoted to you. Finally got hold of airline customer service they offered me full refund or I can reschedule ticket in another year time. Exchange, Refund and Cancellation Policy. I called CheapoAir to confirm my return flight to Newark,NJ and being a senior, 81, I requested wheel chair assistance and preboarding. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CheapOair Customer Service. I said ok I will do that all of sudden received email from cheapoair in August. I purchased … I literally tried calling and waiting for a whole day , no answer. Both organisations are widely recognised and reputable travel organisations in the US and internationally. Know any other ways to contact CheapOair? Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. Contacts & Company Info . He booked my seat exactly where I needed to be. Cheapoair was first mentioned on PissedConsumer on Aug 23, 2007 and since then this brand received 1876 reviews.. Cheapoair ranks 125 of 569 in Travel Agencies category. CheapOair.com acts as a service bureau that provides value added service to retail travel agents. Number of Destinations. Cheapoair - Worst Customer service. How long has CheapOair.co.uk been in business? Now mail says we refund your ticket without asking me and deducted 300$ processing fee. I am really disappointed with this agency. Also received discount. Q&A . The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. So I proceeded to book and the CheapOair website said to call their customer care number to book flight using the refunded credit. They don’t reply to email. Close. Sign In; My Bookings. Reviews 180 . Impossible to get through to customer service and they will try every trick in the book to avoid refunding, regardless of the airline's approval. Website. Customer review: Great Based on 684 reviews This rating is as of 05/08/2020 . Close[x] Gold Stevie Winner Best Customer Service CheapOair has won the Gold Stevie Awards for the Best Customer Service Department of the year 2015-16. CheapOair.co.uk is a member of IATAN and ASTA. Then I had a question about their extra premium charges which was not clear online. I did receive phone calls from a 646 number that just dropped , it is cheapoair and I called it back, it gives you another number to call that puts you on hold and no one answers it. International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. Aug 07, 2019 . Flights; Hotels; Cars; Unlock trip savings when you book a flight and hotel together! See Flights Only . Above are our top recommendations for how to contact CheapOair, including their top phone number and live chat options. Product or Service Quality. But CheapOair made me wait from yesterday 11 am till today 3 pm which is 28 hours. The first time I called, I was redirected to another phone number. Please let us know so we can keep sharing the best possible information with other … How does CheapOair.co.uk compare with other online travel sites? Terrible customer service experience and the biggest mistake I have made buying my flights through Cheapoair published 7 months ago My flights were cancelled due to the Covid-19 situation and the airline was providing a full refund to customers however, Cheapoair did not refund my money and also charged me $70 cancellation fee. Initial CheapOair complaints should be directed to their team directly. CheapOair.com has no control over and assumes no liability for the actions of the suppliers from whom it obtains Travel products. Despite submitting over 10 tickets throughout the past 5 months, I have heard nothing from Cheapoair other than the automated emails saying they have received my ticket. Apr 18, 2019 . Details . CheapOair.co.uk, under its parent company, has been in business since 1994. I understand people have been cancelling all flights and it is busy due to Coronavirus situation. Flights; Hotels; Cars; More; Customer Support; Track Credit/Refund; 1-437-317-8027Speak to an expert now; Search and Book Millions of Cheap Flights! I called cheapoair and they have worst customer service i have ever experienced. They said that I would get a confirmation within three days. Cheapoair - The worst customer service ever! The rep was very helpful and gave me all the options available and answered my questions. I wasn't going to write a review, but the customer service provided by cheap o'air is simply unacceptable. Just looking to make a payment? They won't help you when you need them the most. Exchange, Refund and Cancellation Policy. You can find contact details for CheapOair above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … but most of the customer service has few mins or may be even few hours of wait time. A+ BBB Rating. 0 comments . I have used CheapOair a number of times because they save me time searching for flights. We've used CheapoAir the past 5 years, but their policies and customer service (or lack there of) during the COVID pandemic are appalling and we will never use them to book flights again. Additional Fees. So I paid the $30 for nothing. 1.0. Flights; Hotels; Cars; Vacations; Cruises; Business & First Class; Featured Deals. Our team of travel experts will be happy to help you with your queries. English. Discounts and Special Offers. Site Feedback. Additional Fees. 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