Assisted new members in the proper way and form on how to use the machines and workout. Interfaced with clientele to establish new memberships, provided efficient customer service while handling customer inquires and complaints. Processed cash and credit card transactions during the check-in and check-out process. Provided clerical support and receptionist services including; Answering phones, relaying messages, scheduling and confirming of appointments. Used overhead paging system to make announcements, sound medical emergency codes, and alert parties to visitors and/or phone calls. Conducted outgoing calls and directed incoming calls to appropriate parties and recorded messages. * Maintained a clean reception area, including lounge and associated areas. Cleaned GI scopes/scheduled appointments/data entry patient Medical Records/answered patient calls/called patients for rescheduling/handled co-payments/photocopied/faxed/greeted patients. Resolved all customer complaints promptly and professionally. Monitored room availability using Opera Processed credit card transactions during the checkout process. Scanned people into the gym, answered phone calls, … Directed unresolved customer inquiries, problems or special requests to the manager. Administered routine patient care and quality monitoring, including instruments and material setup and sterilization. Organize documents in preparation for court dates. Answered phones with professional phone ethic while scheduling patients with their next dental appointment. Worked well independently and exhibit a positive attitude with all complaints, questions, concerns and suggestions. Registered new patients and updated existing patient documents. Played a key role in coaching of new staff members, directed staff training, development and conducted performance reviews. Obtained patient vital signs and maintained accurate medical records-keeping procedures. Processed invoices and maintained administrative files, directed incoming and outgoing calls and e-mails. Maintained efficient and positive communication in order to foster a pleasant environment. Demonstrated ability to effectively and efficiently manage all administrative tasks. Generated reminder letters for established and new patients. Greeted patients/ check patients in and out. Answered inquiries regarding hotel services and registration by letter, telephone and in-person. It's their job to guard the door and maintain order over incoming guests, telephones, and mail. Trained in all areas of the practice ensuring that all guidelines related to patient care and management are followed. Verified Medical Benefits Eligibility for New Patients. Apply to jobs in United Arab Emirates and Post your resume now on Vacancies Followed all procedures involved with cash, check and credit card transactions. 10000 Max Salary Rs. Managed from desk activities including scheduling appointments. Reported to Office Manager Transferred phone calls, answered questions, managed deliveries and greeted guests and staff with a smile! Salary can vary somewhat by industry, but this is often an entry-level position and pays accordingly. Demonstrated enthusiasm and brought forth a positive attitude while working with clients and salon staff. Entered new patient's information and updated any changes to existing patient accounts. © The Balance 2019. Provided quality customer service in a high volume environment. Attended to telephone calls requesting pricing and room availability. Checked in patients checked out patients verified insurance kept daily deposits medical records scheduling office schedules, Created new medical records and retrieves existing medical records by gathering appropriate record folders and contents. Assisted funeral directors with scheduling appointments. Followed up on special requests making reservations and sending confirmations. Entered patient demographics and insurance information into system. Maintained privacy confidentiality per HIPAA regulations. Learned the importance of a positive attitude and a warm smile and how it improved customer outcomes as well as satisfaction. Operated telephone switchboard for all three companies, directing calls for over 50 employees. Verified bank deposits daily and resolved any discrepancies. Allocated calls to appropriate departments and adjusters to maximize efficiency and productivity. Assisted in typing/word processing, mail preparation and distribution of necessary materials. Received inbound calls and directed patients to the appropriate staff to help resolve concerns. Received and directed telephone calls and relay conversations and pertinent messages to others while maintaining accuracy, clarity and confidentiality. Performed general office duties such as word processing, copying, and faxing. This can vary among businesses that remain open on weekends, holidays or evenings, however, such as medical facilities. Handled all monies and credit card transactions while keeping lobby clean. Maintained cleanliness and check-in/check-out efficiency in Front Office/Lobby. Increased information accuracy by setting up new patient accounts and verifying insurance. Answered phone, greeted patients, made appointments, collected any balances due, daily close-out and bank deposits. Greeted and directed both Clients and potential clients answered all incoming calls, Responsible for ordering office supplies. Managed all incoming and outgoing telephone calls providing customer service. Provided information to guests regarding hotel services, local tourist attractions and area information. The Receptionist / Desk Monitor responsible for providing day to day support to the Director. Handled a multiline telephone system while greeting clients in the center. Collected co-pays, verified patient medical insurance, updated information in computer system. Reviewed Illinois State student's financial statements to correct any discrepancies. Compiled statistical information for special requests. Maintained front desk area, keeping it clean and free from clutter. Answered customer service calls and resolved problems and concerns. Offered exceptional customer service and promoted a positive experience. Provided information, taking messages and scheduled appointments for customers receiving parts. Assisted guests with all inquiries such as hotel services, directions and local attraction. Maintained perpetual inventory of office supplies. Addressed questions, concerns or special requests from members or clients. Spend one week every summer working at the camp for school-aged children. Scheduled appointments Checked in patients Entered patient information Collected payments Word Processing MedWare Scheduler Scanning and Faxing. Greeted and assisted both walk- in and phone customers to the appropriate staff or agency. Trained first as a front desk receptionist, housekeeping/laundry, breakfast bar host, and night audit. Managed incoming and outgoing calls for busy office on a switchboard of 100+ employees. Other industries might become more reliant on technology and less in need of human gatekeepers. Provided excellent customer service and updated member's account information using various computer applications. Provided administrative support for all staff members. Checked in and out members, processed contracts for new members, Cleaned equipment, assisted members in use of equipment. Maintained a clean reception area, including lounge and associated areas Verified with insurance companies benefit coverage for inpatient and outpatient services. It’s called a resume profile, and it comes in two flavors: the front desk resume objective or front desk clerk summary. Maintained telecommunication system instructions and standard operating procedures for house telephones and console operations. Filed patient's files, faxed paper work, and wrote up patient files for next day. Transferred phone calls to the management of the facility as well as took messages for individuals that were not available. Converted all paper charts into new EMR system and liaised between patients and their referring doctors to gather necessary data. Handled mail, scheduled appointments/meetings, emailed/faxed correspondence, ordered office supplies and provided other administrative support services to staff. Answered phone calls from various customers in order to make appointments and provide solutions for customer concerns and complaints. Receptionist/Front Office Min Salary Rs. Answered incoming calls, greeted callers, providing information, transferring calls or taking messages as necessary. Handled all incoming calls professionally, routing calls to the appropriate staff member. Scheduled or re-scheduling patients office or procedure appointments. Maintained patient demographics and insurance information updating as needed. Collected patient demographics, insurance information and verification and obtaining insurance referral if needed. Protected the security of medical records to ensure that confidentiality is maintained by following HIPPA Regulations. Handled incoming/outgoing calls to/from customers for all business purposes. Performed medical billing data entry as well as organizing patient files and preparing files for the following day's appointments. Developed a warm, inviting and clean reception area to greet clients and members and escort them to the appropriate party. Demonstrated knowledge of HIPAA and Security by appropriately handling patient information. Communicated with Attorney offices and Medical providers as regular procedures for patient files. Provided information about the hotel services, attractions in the community and responded to guests' complaints. Translated specific objectives and needs into computer systems requirements. Contributed to increasing customer service satisfaction by completing daily plans submitted by the managerial team. Front Desk Medical Receptionist is needed in a busy, private practice vascular surgery office. Maintained patient confidentiality while assisting staff members and physicians. Managed office supplies and equipment inventory. Scheduled banquet meetings, supervised breakfast inventory, housekeeper duties and provided a wide range of guest services. Operated telephone switchboard to answer, screen and forward calls, took messages, and scheduled appointments. Collected and posted patient payments, maintained accounts receivable and mailed bills to patients. Collected patient information and ensured completeness of all patient charts, and informed patients of their rights under HIPAA. Gathered and analyzing requirements while maintaining a high standard of administrative patient care. Worked telephone switchboard to answer/transfer as necessary. Greeted and sat restaurant patrons while maintaining a joyful and positive attitude at all times. Managed the registration process including check-ins and check-outs appropriately. Provided daily supports as the company's only bilingual French/English customer service representative. Updated patient demographics and scan insurance information. Managed the registration process for guests while accommodating any special requests. Completed cash, check, and credit card transactions using QuickBooks and reconciled end-of-day reports. Maintained patient files, conveyed messages and test results all with a professional and compassionate attitude. Updated and created office documents: Office Administrative Policy, HIPAA, Medical Records Release, Demographics, etc. Followed up with customer inquiries not immediately resolved and transferred customer calls to appropriate staff. Answered inquiries about hotel services, in-house events, directions, local attractions. Handled large amounts of cash and performed credit card transactions as well as refunds. Answered incoming calls, as well as making outgoing calls to confirm appointments and making appointments. Assisted with patient registration by receiving patient demographics and insurance information. Answered a high volume of calls; responsible for daily attendance of attorneys and support staff; meet/greet clients. 1) Strong technology skills Workplaces are slowly embracing digitisation, and the receptionist job role is not exempt from the impact. Required skills for a receptionist job can vary based on the industry, but some are common to most companies. Other general office duties. Experienced in greeting/assisting visitors, scheduling appointments, and handling administrative and clerical duties. Performed night audit functions for office by running shift/transaction reports, reset/verify cash drawers and receipts. Indeed may be compensated by … Provided support for reception and guest services, mail services, phone, meeting rooms and location services. Clean Rooms. Nuove offerte di lavoro Receptionist Front Desk ogni giorno. Greeted customers-Checked customers in to computer system-Answered phone calls-Scheduled appointments-Created and filed charts-Dealt with payments. Exceeded companies' goals and quotas by utilizing multi-tasking skills including answering phone calls, checking in members and greeting guests. Excelled in handling general administrative and clerical support. Streamlined front office operations by organizing and filing patient files, preparing charts, and faxing pharmacy prescriptions. Created Excel based financial statements with debit/credit 0/0 formulas and ratios. Established and maintained office records through use of word processing, electronic database, spreadsheet, and graphic software. Maintained store's cleanliness, including: lobby, front desk area, hallway, vanity area and bathroom. Operated telephone switchboard; answering, screening, or forwarding calls. Used computer software to check guests in and out, and handle cash and credit card transactions accurately and confidently. Operated the telephone switchboard station in order to answer calls. Verifying Insurance Served as first point of contact for greeting clients and potential members in a warm and friendly manner. Handled medical files (making notations, sorting, and filing). Answered telephone, delivered messages to appropriate departments and replied to questions regarding academy services. Answered phone calls, booked reservations, checked guests in and out of resort, and performed night audits. Composed letters and emails to maintain efficient communication between the department and other departments and professors. Managed incoming and outgoing calls for busy home builder customer service center. Performed all clerical duties: filing, typing, mailing, copying, and ordering all office supplies. Maintained excellent customer care while checking patients in and scheduling appointments for follow up examinations. Maintained strictest confidentiality while adhering to the HIPAA guidelines/regulations. Maintained front office; phone reception, data entry, filing, appointment bookings, and assisting counselors as needed. Communicated any information and special requests for the group to appropriate hotel staff. Answered all calls which came through the Inter-Tel telephone switchboard. Computer skills: Front desk receptionists should be proficient with Microsoft Office tools and possess strong keyboarding skills to perform their job successfully Organizational skills: They must be Well-organized, detail-oriented, and multi-tasking, with the ability to effectively prioritize assignments. Provided service to all customers including taking messages, selling items, and helping with any questions they may have. Referred clients to appropriate staff regarding advanced directives, transportation, and insurance issues. Used OfficeMate software to manage patient records and files; reinforced and upheld patient confidentiality as required by HIPAA and clinic. Maintained front desk area, filing, data entry, faxing, copies, and answered telephones. Individual offices inside the company might also have their own receptionists. Worked closely with Physical Therapist to confirm scheduling appointments and utilized excel and scheduling application/program. Facilitated telephone calls and messages for the company general manager. Processed member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments. DENTAL OFFICE OF DR. SMITH, Albany, NYRECEPTIONIST (November 2012—January 2015). Documented and facilitated the resolution of general customer complaints. Utilized knowledge of medical terminology with patient files. Responded to a high volume of phone inquiries and created a list of prospects for follow-ups regarding gym memberships. Helped with set-up, cleanup of the event and guiding and greeting guests. Scheduled appointments and maintained appointment calendars with a current record of staff members' availability. Answered incoming calls with proper greeting while providing information, transferring calls and taking messages as necessary. Operated telephone switchboard to relay incoming, outgoing, and interoffice calls. Managed the daily operations of scheduling appointments and insurance verification. Provided and ensured exceptional customer service by greeting customers in a friendly and professional manner. Jonathan Applicant123 Moore AvenueAlbany, NY 12201(111) 222-3333jonathan.applicant@email.com, Managing a busy, fast-paced office with professionalism and efficiency. Maintained exceptional standards of customer service during high-volume, fast-paced operations. Checked guests in and out, assigned rooms and answered guests' questions on hotel services and other matters. Sfrutta la tua rete professionale e fatti assumere. Directed customer calls to appropriate departments if need be and updated customer information on a daily basis. Managed multi-line phone system and direct calls to guests. Quality-focused and committed to approaching administrative tasks with tenacity and attention to detail. Deposited guest-valuables in hotel safes and safe-deposit boxes. Scheduled appointments and verified patient eligibility and benefits with insurance companies. Provided initial training assessments to new members that included body fat analysis, strength tests and fitness goals. Maintained a clean reception area, including lounge and associated areas.Reason for leaving: Needed more hours, Maintained a clean reception area, including lounge and associated areas Prove your welcoming nature with your professional front desk resume. Processed various customer service / administrative tasks and resolved customer issues with expediency. Provided clerical support for a staff of 20 therapists, with a clientele base of approx. Exercised efficient office procedures, record-keeping and handled bank deposits. Greeted and registered guests arriving and provided information about guest services. Supported multi-staff spa facility which included greeting guests, answering phones, scheduling and confirming appointments. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Received visitors and answered phone calls; answering any questions within my scope of knowledge and directing toward appropriate colleagues. Answered multiple telephone lines, answering customer inquiries, taking messages and directing calls to appropriate personnel. Worked with Microsoft Office: MS Word, Excel, Outlook and PowerPoint daily. Receptionists are commonly compensated by the hour, but some might earn salaries. Demonstrated positive attitude and actions through a display of courteous service, cooperation, hospitality, and professionalism with spa guests. Typed/filed and handled miscellaneous administrative tasks. Desk Receptionist Resume Examples Desk Receptionists work at the front desk area of a company and are responsible for greeting and guiding guests. Prepared weekly and monthly reports with the use of PowerPoint and Excel spreadsheets. Facilitated patient discharge process, collected patient demographics and insurance information. Provided administrative and clerical support for department managers and/ or staff. Answered questions regarding services in-office procedures and patient care. Provided exceptional guest experiences with a positive attitude. Collected co-pays and outstanding balances, insurance verification, scheduling current and new patients. Processed patient payments and filed all hard-copy records on a daily basis. Resolved initial customer complaints and escalated advanced issues to the appropriate department. Registered new members, handled fees and payment concerns, took phone calls, cleaned and maintained gymnasium. Handled all calls for a real estate investment firm, routed calls to the appropriate staff member. Answered telephones to direct calls or provide information needed by clients. Facilitated communication with insurance companies and other dental professionals: Drafted all written correspondence and handled all telecommunication. Distributed information concerning museum programs and helped various departments with clerical support. Obtained demographic and insurance information and updated all information as needed into the computer system. Being organized allows a front desk worker to juggle these multiple tasks. Gathered and prepped patient files needed by the doctors, therapist, and testing departments for the following day. Interacted with customers with positive experience. Answering/ Scheduling Patients Processed cash and credit card transactions up to $5000 per day. Performed patient registration; handled scheduling patients' appointments, tests, and procedures. Worked consistently with customers day to day and met their needs with a positive attitude at all times. Assisted with checking/scheduling patients with scheduled/available appointments. Greeted clients entering the salon with a positive attitude to ascertain the needs of each individual. These can include typing, operating a multi-line phone, using email management software, and greeting customers as they enter the lobby of a … Answered all incoming telephone calls and transferred to appropriate individual. Their interpersonal skills, telephone etiquette and communication skills are extremely important in greeting clients, responding to inquiries and representing the company. Processed patient payments based on insurance guidelines. Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Phoned insurances to verify patient eligibility, answering of incoming calls, scheduling appointments. Checked in patients-Collected payments-Scheduled appointments-Verified Medicaid/CHIP insurances-Front Office duties. Help in stocking Maintained an impeccably clean reception area at all times. Answered phones, made appointments, check patients in & out, verified insurance, & accepted co-pays. Here's how Customer Service is used in Front Desk Receptionist jobs: Here's how Phone Calls is used in Front Desk Receptionist jobs: Here's how Front Desk Area is used in Front Desk Receptionist jobs: Here's how Check-In is used in Front Desk Receptionist jobs: Here's how Insurance Companies is used in Front Desk Receptionist jobs: Here's how Scheduling Appointments is used in Front Desk Receptionist jobs: Here's how Communication is used in Front Desk Receptionist jobs: Here's how Patient Care is used in Front Desk Receptionist jobs: Here's how Office Supplies is used in Front Desk Receptionist jobs: Here's how Front Office is used in Front Desk Receptionist jobs: Career Details for a Front Desk Receptionist, Best States for a Front Desk Receptionist, Top Salaries for a Front Desk Receptionist. Handled a significantly high volume of calls and messaging, maintained and ensured the accuracy of highly confidential client records. Previous veterinary experience or education required. Created new membership accounts/provided member services. Maintained patient records, answered phones, scheduled patients, filed insurance claims, billing and training new office staff members. Operated telephone switchboard to answer calls, schedule appointments. Completed administrative duties including greeting guests and clients, answering phones, distributing mail and coordinating coat check. Applied insurance EOB's to appropriate patients accounts, posted patient payments and answered questions regarding their account. Registered guests, issue room keys, provide information on hotel services. Ensured customers were greeted in a welcoming, professional manner and directed clients to appropriate departments. Worked closely with other staff members helping to build a cohesive and unified workplace by helping in other departments when necessary. Cultivated positive relationships with participants by interacting with them and giving gum tours. Requested medical records, verified insurance and maintained charts by overseeing billing information. Front desk employees are always multitasking; they must answer phones, greet guests, answer questions, check out customers, and more. Registered New Members, Answered phones, Cleaned Gym Equipment, And Answered Any Questions That Members And None Members Had. Typed documents ordered office supplies and provided administrative support to staff. Answered telephone calls promptly and efficiently; providing current and accurate information. Preformed Night Audit process to balance house account and cashier banks at the end other the day. Demonstrated skills in greeting customers, presenting specials, and reassurance of a good work environment. Scanned people into the gym, answered phone calls, rang up food, drinks and apparel at the cash register. Completed end of shift communications to the other staff members, giving them detailed information about problems or situations. Advancement is common in-house. Download the receptionist resume template (compatible with Google Docs and Word Online) or see below for more examples. Maintained front office and customer relationships. Managed conflict resolution and implemented processes for improved customer service. arranging reservations in timely manner. FRONT DESK RECEPTIONIST Dedicated and proactive individual with 4 years’ effective front office receptionist and customer service experience. Answered, screened and forwarded 100-150 incoming phone calls a day while providing basic information when needed. entered insurance payments-used Dentrix system. Communicated and coordinated guest services and verification of reservations. Demonstrated capability of greeting guests with a smile, providing information and Clarified clinic policies to patients while registration and maintained medical records and reports statistics as required. Ensured patient accounts were accurate and up-to-date while maintaining patient confidentiality. Helped guest's complete registration cards and then assigns rooms, accommodating special requests whenever possible. Filed charts appropriately and helped convert paper charts to electronic medical records. Answered telephones to direct calls and provide information. Handled incoming and outgoing calls regarding student appointments and various administrative tasks. Handled check-ins and check-outs appropriately. Answered telephones providing information and scheduling appointments as needed. Answered telephone calls, entered Data, completed referrals, received authorizations, verified patients insurance eligibility. 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